You take care of your health. We’ll take care of the bills.
Discover Health has partnered with ClaimAssist to provide you claims submission and patient advocacy services. We understand how time-consuming and frustrating it can be to manage your health care finances. From now on, we can take care of this for you so that you don’t have to worry about it.
Here’s how ClaimAssist works so that you receive reimbursement and/or an Explanation of Benefits directly from your insurance carrier: After each office visit at Discover Health, we provide ClaimAssist with all the information they need to submit your insurance claim. ClaimAssist’s certified medical billing specialists review your claim to make sure everything is correct prior to submission to your insurance carrier.
ClaimAssist submits your insurance claim on your behalf and works with your insurance carrier and Discover Health to address any questions or issues until the claim is accepted and approved. There are a small percentage of insurance companies that fall under very specific categories that may require a signed release. Rather than burden all of our patients with this requirement, ClaimAssist will request this from you on an individual basis, ONLY if needed.
Your ClaimAssist team will include: Michele, Susan, Delmi, and Pat. You will find them very responsive to all your needs with the high level of service you expect from affiliates of Discover Health. The ClaimAssist team of advocates looks forward to getting to know you and will provide exceptional service to you and all of our members.
ClaimAssist has a team of experienced and knowledgeable advocates assigned to work with you. Call them directly on the Member Services line Monday-Friday 8:30am-5pm at 855-736-4436 or Online 7 days a week / 24 hours a day via Secure Form at www.ClaimAssistSupport.com.